PC Concepts 500PS Bedienungsanleitung Seite 111
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- Inhaltsverzeichnis
- FEHLERBEHEBUNG
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Solving Problems
Image Quality
Problems
Ink Supply
Problems
Media Problems Image Error Other Problems Getting Help
Media & InkIntroduction Front Panel Other
Printer
Options
Index
Solutions
What to Do Before You Call
1. Review the troubleshooting suggestions in this section:
– In the relevant driver documentation supplied with this printer (for users sending PostScript files or those
using Microsoft Windows).
– If you have installed third party software drivers and RIPs refer to that user documentation.
2. If the problem appears to be related to your software application, first contact your software vendor.
3. If you still have difficulty, refer to the HP Support Services booklet shipped with this printer. This document
contains a comprehensive list of various support services available to help solve printer problems.
4. If you do call one of the Hewlett-Packard offices, please have the following information available to help us
answer your questions more quickly:
– The printer you are using (the product number and the serial number, found on the label at the back of the
printer).
– The computer you are using.
– Any special equipment or software you are using (for example, spoolers, networks, switch-boxes, modems,
or special software drivers).
– The cable you are using (by part number) and where you purchased it.
– The type of interface used on your printer (parallel, or network).
– The software name and version you are currently using.
– If the problem is a system error it will have a error number; record the error number and have it ready. See
Printer Does not Print
.
- Introduction 1
- How to Use this Guide 3
- Related Information 4
- Your Printer’s Main Features 7
- HP Ink Supplies 9
- Print Resolution 10
- Using this Guide 11
- Introducing Your 11
- HP DesignJet 500PS Printer 11
- User Interface 12
- Memory (RAM) 13
- Front View of Printer 15
- Printer Connections 16
- Media & Ink 17
- Media Choice 18
- Choosing Paper or Other Media 19
- Paper Types 20
- Hewlett-Packard 21
- CAD Drawings—Mono 25
- Printable Area 31
- ANSI Paper 32
- Architectural Paper 33
- ISO Paper 34
- Roll Media 35
- Loading Roll Media 37
- Unloading Roll Media 38
- Cutter Replacement 41
- Sheet Media 42
- Which Side Up? 43
- Which Edge First? 44
- Loading Sheet Media 45
- Unloading Sheet Media 46
- Ink System 47
- What are HP Ink Supplies? 48
- Component identification 49
- Ink Supply Guidelines 50
- Precautions 51
- Color Calibration 52
- Drying Time 53
- Drying Time Settings 54
- Typical Drying Times 55
- Drying Procedure 56
- Ink Cartridges 57
- Ink Cartridge Errors 58
- Ink Cartridge Levels 59
- Ink Cartridge Information 60
- Ink Cartridge Replacement 61
- Printheads 62
- Printhead Errors 63
- Printhead Information 64
- Printhead Replacement 65
- Printhead Alignment 66
- Solving Problems 68
- Image Quality Problems 70
- Configuration Correction 71
- Troubleshooting Procedure 72
- Diagnostic Print A 73
- Diagnostic Print B 74
- Troubleshooting Flow Chart 75
- Advance Calibration 76
- Advance Calibration Values 77
- Stepped Lines 78
- Incomplete Lines 79
- Color Alignment 80
- Horizontal Banding 81
- Color Accuracy 82
- Color Consistency problems 83
- Color Accuracy Configuration 84
- Ink Supply Problems 86
- Unknown Printhead Error 87
- Media Problems 88
- Clearing a Media Jam 90
- Removing Jammed Paper 91
- → Cutter → Off 92
- Ink Marks on the Media 93
- Warped Lines 94
- Media Loading Problems 96
- Media Output Problems 97
- Image Error 98
- Image is Incomplete 99
- Image is Clipped 100
- Long-Axis Print Is Clipped 100
- Printed Image Incorrect 101
- Printer 102
- Solutions 102
- Other Sources of Information 104
- Other Problems 105
- Communication Problems 106
- Printer Does not Print 107
- Printer Seems Too Slow 108
- Getting Help 109
- HP Customer Care 110
- What to Do Before You Call 111
- HP DesignJet Online 112
- Front Panel 113
- The Front Panel 114
- Navigation Keys 115
- Display Screen 116
- Action Keys 117
- Menu Structure 118
- Paper Menu 119
- Ink Menu 120
- Job Management Menu 121
- Set-up Menu 122
- Set-up Menu (continued) 123
- Navigating the Menu System 124
- Navigation Example 125
- √) in the right side 127
- Message Descriptions 129
- Press the Enter 131
- Press the Enter or 132
- Cancel key to continue 132
- Printer Options 144
- Page Format 145
- Page Description 146
- Page Size 147
- Printing Area 147
- Inked Area 147
- Image Appearance 149
- Printing Images in Grayscale 150
- Setting Page Size in the 151
- Print Quality 153
- Advanced Options 154
- Best Quality Settings 156
- Print Management 157
- Printer Configuration 158
- Cancelling the Drying Time 159
- Printer Information 161
- Front Panel Setup 162
- Menu and Message Language 163
- Alert Buzzer 164
- Screen Contrast 165
- Altitude Setting 166
- Setting up the I/O Card 168
- Controlling the Cutter 169
- Upgrading Your Printer 170
- Color Settings 171
- Printhead Log 172
- Error Log 172
- Care of the Printer 174
- Cleaning the Printer 175
- Installing Expansion 176
- Installing Expansion Cards 177
- Network Card Installation 178
- Specifications 182
- Functional Specifications 183
- HP Supported Media 184
- Ordering Accessories Glossary 185
- Physical Specifications 187
- Memory Specifications 188
- Printer Power Specifications 189
- Ecological Specifications 190
- Enviromental Specifications 191
- Acoustic Specifications 192
- Connection Specifications 193
- Cable Specification 194
- Recommended Cables 195
- Ordering Accessories 196
- Documentation 197
- Glossary 198
- Hardware 199
- Consumable Items 200
- Term Meaning 202
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